Terms & Conditions
Thank you for choosing ABI Mart. We take pride in the quality of our children's clothing. Please read the following terms carefully to understand our service and quality guarantee.
Quality Guarantee & Warranty
- 15-Day Quality Guarantee: Our products come with a 15-day limited quality guarantee from the date of purchase. This covers manufacturing defects such as stitching issues or fabric flaws.
- Proof of Purchase: To claim a return or quality check, the original invoice must be presented.
- Verification: In case the physical invoice is lost, your courier tracking number or order number may be used for verification. Without these details, the claim will be considered void.
Warranty Claims Will Not Be Accepted In The Following Cases:
- Improper Washing: Damage caused by bleaching, harsh chemicals, or failure to follow the specific wash-care instructions on the label.
- Physical Damage: Any tears, cuts, or damage caused by rough use, accidents, or sharp objects after the product has been received.
- Alterations: If the dress has been repaired, resized, or tampered with by any unauthorized tailor or third-party service.
- Removed Tags: If the official ABI Mart security tag or brand labels have been removed or tampered with.
- Missing Documentation: If both the courier tracking number/order number and the invoice are unavailable, the claim will not be accepted.
Inspection Process
Our quality assurance team will inspect the garment to determine eligibility based on the terms above. We reserve the right to refuse claims that do not meet these quality standards.
By purchasing from ABI Mart, you agree to these terms and conditions. We are dedicated to providing your children with the best in fashion and comfort.